Q.1 Please let us know where and when to contact for fitment of Orthosis/Prosthesis using ALIMCO components ?
Ans.1
You may contact our any center at the address given below for fitment of Orthosis / Prothesis
(a) Regional Marketing & Disability
Rehabilitation Centre, ALIMCO,
C/o. Social Justice Centre,
Mahila Imdad Committee, Paharganj,
Opposite New Delhi Rly. Station
NEW DELHI – 110 055.
Tel. : 011 - 23580831
  011 - 23587709
Fax : 011 - 23580877
 
(b) ALIMCO Auxiliary Production Centre,
Plot No. 8, Peenya Plant Station, Near Jalasaudha, PO- Jalahalli
BANGALORE – 560 013.
Tel. : 080 - 23377482
  080 - 23377533
Telfax : 080 - 23577070
 
(c) ALIMCO Auxiliary Production Centre,
S-3/66, Mancheswar Industrial Area,
BHUBANESWAR- 751 010.
Tel. : 0674 - 2586881/2587670
  2580210/2585509
Fax : 0674 - 2587018
 
(d) ALIMCO Auxiliary Production Centre,
Plot No. 40,106 & 107 Ricchai Industrial Area,
Maharajpur
JABALPUR- 482 010
Tel. : 0761-2334717/2330319
Telfax : 0761- 2334724
 
(e) ALIMCO Prosthetic & Orthotic Centre (APOC)
Artificial Limbs Manufacturing Corporation of India (ALIMCO)
G.T.Road, Naramau, Kanpur- 208016
Tel. : 0512-2770897
Telfax : 0512-2770172
E-mail alimco_hq@vsnl.net
 
   
Q.2 We want to take dealership of your products. Please let us know details ?
Ans.2 Please send your request letter on letterhead, mentioning the qualification & experience in the field of disability / handling of Aids & Appliances for disabled. We will send you standard format for applying for the dealership.
   
Q.3 Whether all your products are ISI marked ?
Ans.3 Our major Product are ISI Marked .The list of ISI marked products are given below:
BIS LICENCE ON ALIMCO PRODUCTS FOR ISI MARK
S.NO
Product No
Nomenclature
IS No
Licence No
Licence Issued date
(1)
TDIN37 to 40 Axilla Crutches IS:5143 CM/L-9056072 10.6.1994
(2)
TA2A07 & TD2C51 Wheel Chairs IS: 7454 CM/L- 9137678 3.2.1997
(3)
TDOH13,14,17
18,21,22,33,34,37,
38,41,42,53,
54,57,58,61,62,73,74,
77,78,81& 82
Hearing Aid IS: 10775 CM/L-9316072 30.01.2002
(4)
TD2C98 Tricycle Hand propelled IS: 8088 CM/L-9411773 14.01.2004
(5)
PU1A11,12,15,16 Hand Mechhanical IS : 11708 CM/L-9424580 12.4.2004
(6)
RU5C97,RU5C98 Cervical Collar IS: 11569 CM/L-9424681 12.4.2004
(7)
TDIS10 Braille Short Hand Machine IS:14429 CM/L-9424883 12.4.2004
(8)
TDOS03 Baraille Slate IS: 11279 CM/L- 9424782 12.4.2004
(9)
TDIN70 Cane for visually handicapped Folding Type IS:11646(PT-2) Part-2 CM/L-9424984 12.4.2004
(10)
RL2B34,38 Stirrups, Split IS: 9471(PT-2) CM/L-9425279 12.4.2004
(11)
RL2B61 to 66 Stirrup Plates IS: 9471(PT-3) CM/L-9425178 12.4.2004
(12)
RL3E03,04,13,14,23,24 Joint Unit Ankle IS: 9471(PT-4) CM/L-9425481 12.4.2004
(13)
RL3H11,12,21,22,31,32 Joint Unit Knee IS: 9471 (PT-5) CM/L-9425380 12.4.2004
(14)
RL3J01,02,11,12,21,22 Orthotic Hip Joint (Joint Unit Hip D/L) IS: 9471(PT-6) CM/L-9425582 12.4.2004
(15)
RL1E10,20,30
RL1E95,96
RL1H18,19,20,28
29,30,38,39,40
Orthotic Joint Bars
Ankle and Knee
(Upper & Lower)
IS : 9471(PT-7) CM/L-9425077 12.4.2004
(16)
TD1B11 Stretchers IS : 4037 CM/L-9433278 9.6.22004
(17)
TD2A06 Wheel Chair Folding
Junior Size Type-II
IS : 8086:1991 CM/L-9577710 14.2.2007
      Our other products are manufactured as per IS specifications laid down by Bureau of Indian Standard.
   
Q.4 Whether your products are guaranteed for any period ?
Ans.4 Yes, for six month against any manufacturing defect/ workmanship on the products. Hearing Aids are guaranteed for one year.
   
Q.5 Whether free replacement is given against damage/breakage ?
Ans.5 Yes, if the product has failed due to manufacturing defects within six months from the date of purchase, free replacement is provided. Also suggestions for improvement of the product based on individual experience are incorporated in the product/ product design, if found suitable.
   
Q.6 Are sales tax & octroi levied on your products?
Ans.6 Our products are exempted from central Excise and Central Sales Tax. Any other State levy if applicable, is payable extra and will have to be borne by the buyer.
   
Q.7 Do we get any discount on bulk purchase ?
Ans.7 Yes, 2% Cash discount will be allowed against advance payment to any buyer other then dealer, for an order value of Rs. 5000/- or above.
   
Q.8 What is your normal delivery time ?
Ans.8 Normally within 45 days from the receipt of order along with advance payment.
   
Q.9 Whether the goods are covered under transit insurance and what is the procedure to be followed in case good are received in damaged condition?
Ans.9
Goods dispatched are covered under Open Marine Policy. Details are given in
our Invoice.
(1) In case of non – delivery of material by carrier within 45 days of date of GR/RR, Claims should be lodged with carrier and Insurance Company under intimation to us.
(2) In case of shortage / damage, you are advised to send intimation to us with the following details.
 
(a)
Damage / Shortage / Non – delivery Certificate from the carrier.
 
(b)
A copy of claim lodged on the carriers as well as on our underwriter with Regd A/D Card.
 
(c)
In case of damage / shortage, when open delivery has been taken, the approximate repairing cost of the items along with survey Report in original should be intimated to us.
 
(d)
Claim of damage/ Shortage etc may be lodged within 10days of receipt of consignment. Claim received after this period will not be entertained.
   
Q.10 I am a qualified Prosthetist / Orthotist. Do I have opportunity for employment with ALIMCO?
Ans.10 Presently ALIMCO is not recruiting permanent manpower. However, we do empanel P&O through publishing advertisement in Newspapers from time to time. We take services of empanelled P&O’s on service charge basis as & when required.

 

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